PAYMENT TERMS & CONDITIONS
For The Scoop Yearly Program
It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you. If you are planning to joinThe Scoop Yearly Program then you must read these terms and conditions in full prior to purchasing.
The Scoop Yearly Program Terms: Key Details
The terms cannot be varied and in proceeding to purchase The Scoop Yearly Program you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by The Scoop under Bianca Barratt Limited. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which The Scoop (“we”, “our” or “us”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
The Scoop Yearly Program Outline
The Scoop Yearly Program is a self-learning platform for entrepreneurs who want to learn how to gain media publicity. The Scoop Yearly Program is a compilation of self-paced courses, monthly calls, resources and benefits which users are able to complete within their own time.
The aim is to provide support and guidance on the strategies which creatives, entrepreneurs and businesses need to help them to build a reputation that sells itself. The information is not tailored to any specific industry or any one person or business but includes information which has been tested and used across a range of different industries. Should you need specific or bespoke support then please contact us to enquire about our one to one services.
The Scoop Yearly Program Specifics
There are several elements to The Scoop Yearly Program:
- Evergreen Courses
- Downloadable Assets
- VIP Membership benefits
- Live Support Calls
- Monthly Q&A Sessions
- Downloadable Assets
- A Journalist Database
Live Support Calls
The live support calls will be led by The Scoop team. From time to time they may also be joined by expert coaches and consultants who are specialists in different areas of media, marketing or mindset.
The support calls will take place via Zoom (or another similar video conferencing platform) for approximately 1 hour. Unless there are unforeseen circumstances, the video calls will typically take place mid month. We will notify you via email ahead of the session of the exact date and time they will be held.
During each support session, you will have the opportunity to ask questions and gain the expert insight from The Scoop’s team, as well as support and perspective from the community.
The information and guidance shared will be based on The Scoop team’s expertise and experience of working within the media and publicity industries.
Question & Answer Sessions
Each month you will get the chance to listen to a working journalist or other media industry leader speak as well as ask questions about pitching and get tailored bespoke support. All of the Q&As will be delivered via Zoom and will last 60 minutes.
Self Study
There is a ready made library filled with courses, templates, frameworks and other downloadable resources. More will be added to this library as and when they are created and the current offerings will be updated periodically. For best results you should work through the workbooks and audio or video material in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the sessions.
Behaviour
It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from The Scoop Yearly Program with immediate effect.
Disclaimers
The aim of The Scoop Yearly Program is to provide you with the tools and understanding to gain media coverage and build a trusted reputation that helps your business succeed. As a business owner your business is individual and personal to you and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or read a workbook and that you will instantly gain media coverage or turn a profit overnight.
We make no guarantees or claims as to the success of any member. Each individual is unique and their business and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all of the elements which the membership has to offer you will have new information, strategies and techniques to create a successful media strategy.
All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the CPPS and VIP Membership. We are not responsible for any loss of opportunity or any investments which you make.
No content in The Scoop Yearly Program should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.
We ask that all members in The Scoop Yearly Program respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within The Scoop Yearly Program.
Contact and Schedule
It is the intention that the membership will run continuously and that any training material, Q&As and support sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible.
Throughout the membership we will be available by email Monday to Friday between 9am to 5pm GMT or BST via [email protected] and will respond as soon as possible and within 48 hours during the hours stated.
If you have a technical query relating to accessing the membership please include “Tech” in the subject line of your email correspondence.
You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.
Payment Terms
The cost of the program is the price displayed at the point of purchase. By subscribing, you agree to pay either the full annual fee or the monthly instalment plan via Stripe/Kajabi.
The program is a fixed 12 month programme. After the 12 months, you may choose to renew or leave. If you leave and later return, any previous rate or discount will no longer apply.
Our Terms of Purchase are governed by UK law. Please note:
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You are purchasing access to digital course materials and group-based support. This does not create a one-to-one facilitator / client relationship.
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Access to all digital content is provided immediately after purchase. This applies whether you pay in full or via the monthly instalment plan. By completing your purchase, you give your express consent for early access and acknowledge that this waives your 14 day cooling off period under UK consumer law.
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Courses, templates and downloadable assets are created in accordance with English law and may not be suitable for other jurisdictions.
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Our Terms of Use for the site and Privacy Policy are available separately.
We aim for every member to be satisfied with their experience. If you have any questions about your purchase, please contact us.
Refunds & Cancellation
We hope you enjoy the Membership and make full use of the training, resources and community. However, if you change your mind, the following applies:
Your 14 day cancellation right (cooling off period)
Under UK consumer law, you have a 14 day right to cancel digital purchases unless you request and receive immediate access to the digital content. By completing your purchase, you confirm this express request and acknowledge that this waives your 14 day cancellation right.
Because the Membership provides instant, full access to digital materials, by completing your purchase you have confirmed your express request to begin the service immediately and agreed to waive your 14 day right to cancel.
Therefore, refunds are not offered once access has been granted.
Requests made after 14 days
There is no obligation on us to refund any amounts paid for requests made after 14 days, or at any time after content has been accessed.
Program cancellation
If you wish to cancel your membership to the program, you may do so via your Kajabi account. Cancellation stops future renewals but does not cancel the 12 month payment obligation. If you are unable to cancel your membership to the program yourself, please contact [email protected]
Monthly instalment plan
If you choose the monthly instalment option, you agree that:
- It is a payment plan for the full 12 month programme fee, not a month-to-month subscription.
- You are legally required to complete all instalment payments.
- Cancelling your membership to the program does not cancel the remaining instalments.
If we cancel the program
If we discontinue the program for any reason, we will provide a pro-rata refund for the unused portion of your payment, whether you paid in full or via instalments.
Using our courses and downloadable assets
Our courses are designed to provide PR and Media information. They are not to be construed as legal advice. At all times the information within our courses should be considered generic only and should you need personalised advice or support you should seek one to one engagement.
Law and Jurisdiction
These terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England shall have exclusive jurisdiction to settle any such claim or dispute.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here.
We utilise Flodesk to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool.
During the course of the Membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.
You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.
Intellectual Property
At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.
Complaints
If you have a complaint about the programme this should be made to made in writing to The Scoop team at [email protected]
Frequently Asked Questions
- What happens if I can’t make a live session?
As far as possible, the support classes and Q+As will be held via Zoom. If you are unable to attend, the recording wil be added to the membership within 48 hours following the end of a live session. From time to time technology may fail and the recording may be unavailable or of poor visual or sound quality but we do aim to record all live sessions.
- What if I need additional support?
Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.
- What if I am ill during the membership?
If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period please let us know and we will support you wherever we can.
- Is the membership suitable for all businesses and those at all stages of business?
The membership is suited to those who are either new in business or those who have been in business long term.
General
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of The Scoop Yearly Program. These written terms shall constitute the entire agreement between us.
Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail.
We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of The Scoop Yearly Program.
